all users
Terms of Service
The main terms that govern use of the Corely platform, including Corely Connect, Corely Pro, marketplace activity, accounts, and platform rules.
Last updated: See document
SUPPORT
How can we help?
Find answers about Corely Connect, Corely Pro, payments, payouts, subscriptions, account settings, and agreements, account settings, and platform policies.
DOCUMENTS
Legal and policy documents
Core Platform
all users
Privacy Policy
How Corely collects, uses, shares, and protects information across the website, Corely Connect, and Corely Pro.
Last updated: See document
Customer / Homeowner
customers
Corely Connect Customer Agreement
Customer-facing terms for homeowners and users requesting service work through Corely Connect.
Last updated: See document
Professional / Provider
professionals
Corely Pro Provider Agreement
Provider-facing terms for independent service professionals using Corely Pro.
Last updated: See document
Marketplace / Payment
marketplace users
Payment and Payout Policy
Payment, platform fee, payout timing, dispute, refund, and account review information for Corely marketplace transactions.
Last updated: See document
FAQ preview
What is Corely?
Corely is a marketplace platform that helps customers request home service work and helps independent service professionals receive requests, send quotes, manage jobs, and get paid.
How much does Corely Pro cost?
Corely Pro is $14.99 per user per month after a 30-day free trial.
When do pros get paid?
Standard payouts are estimated in 3-7 business days when available. First payouts, reviewed accounts, bank issues, holidays, weekends, disputes, or verification checks may take longer.
Need direct support?
Reach out for account help, policy clarification, billing questions, or support follow-up.
Email: support@corelyhq.co
Phone: (347) 201-3582